In today’s economy, many people are launching new businesses, services and products with the help of crowdfunding platforms like Kickstarter, Indiegogo and even Patron. When using these platforms, community building for crowdfunding is essential; obviously, a big userbase means more funding and a hi ... read more
The internet is a fast-changing place; the way we communicate is very different than just 10 years ago, and it’s tough to predict what technology will be like years from now. Still, community managers must stay ahead of the curve and envision future digital landscapes to best serve their businesses ... read more
When it comes to friendly internet communities, video game fans sadly rank low on the list. Video game communities often have a reputation for sexism, racism and homophobia; because of this, video game developers have to work harder than most companies to protect themselves and their players from so ... read more
UK lawmakers recently accused Google, Twitter and Facebook for allowing the spread of racism and hate speech on their platforms. The accusations come from a parliamentary committee report, which alleges the networks are prioritizing profit over user safety due to their sluggish removal of abusive an ... read more
A recent Temple University study found that social media marketing can harm businesses in the long term. The surprising findings suggested that while SMM leads to an increase in sales in the short term, over-posting prompts users to unfollow them. The study pulled data from a Chinese retailed on WeC ... read more
Facebook co-founder and CEO Mark Zuckerberg recently announced that the network is adding 3,000 new people to its community operations team. The team is responsible for monitoring user requests to remove harmful content. The news comes after recent disturbing, violent acts were caught on Facebook Li ... read more
Another one bites the dust: Josh McDermitt quit social media recently over online abuse. The Walking Dead star closed his accounts—Twitter, Instagram and Facebook—right after the show’s season finale. Before his departure, McDermitt made a final Facebook Live broadcast to give parting words and put ... read more
As a small business, your internet presence is incredibly important for generating leads. 81% of consumers research purchases online before making a buying decision which makes online reputation management essential. Social listening and getting a sense of what users say about your brand is a good f ... read more
When a passenger was violently removed from a United Airlines flight weeks ago, the internet fought back with angered words and skewering critiques of the industry as a whole. This wasn’t helped by United’s noncommittal and flippant response to the controversy—but the company eventually came around. ... read more
Facebook is closing up shop on this year’s F8 Conference 2017, but not before dropping some bombshell announcements. The company made it clear this week that it’s committed to creating new social experiences beyond the Newsfeed—particularly with AR, VR and 360-degree video. In addition to that, the ... read more
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